Operations Executive

Company: DNA BPO Solutions (Pvt.) Ltd. Position: Operations Executive Location: Gulberg Greens, Islamabad Operations: UK-Based Operations | International Clients DNA BPO Solutions is looking for a confident, professional, and highly motivated Operations Executive to join its growing Operations Department. Key Responsibilities Handle day-to-day operational calls and communications professionally. Coordinate with internal teams and UK-based stakeholders. Manage daily operational tasks, updates, and follow-ups. Maintain accurate records, reports, and operational documentation. Ensure smooth and timely execution of assigned tasks. Handle operational situations professionally and escalate issues when required. Follow company procedures, data protection requirements, and operational standards. Requirements Excellent English communication skills, both verbal and written. Confident and professional communication style. Strong problem-solving and decision-making abilities. Ability to manage multiple tasks in a fast-paced environment. Strong attention to detail and follow-up skills. Good computer and MS Office skills. Previous experience in Operations, Customer Service, or a similar role will be an advantage. What the Company Offers Competitive salary based on experience and capability. Professional growth and career development. Exposure to UK-based operations and international clients. Professional working environment. Opportunity to become part of a growing and structured organization. Important This is NOT a traditional call center position. There are no sales targets and no commission-based earnings. This is a professional Operations Executive role focused on day-to-day operational coordination, communication, documentation, and stakeholder management.