Job Overview
Membership Coordinators
The membership unit serves 14,000 members and provides financial support to the department. The Membership Coordinator works under direct supervision of the Member Services Supervisor and is responsible for carrying out the day-to-day operations including exceptional customer service and care, sales, retention, database management, billing assistance, clerical duties, promotions, and special events.
How to Apply
Contact member.services@ucsf.edu.
Required Qualifications
- Minimum 2 years customer service or sales experience
- High school graduation and three years of related administrative experience; or an equivalent combination of education and experience
- Excellent interpersonal, verbal and written communication skills
- Outgoing and friendly with a passion for fitness and exercise; ability to motivate and encourage others on the benefits of exercise
- Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision
- Demonstrated ability to maintain confidentiality
- Ability to work independently and as a team member
- Demonstrated skill necessary to collect, organize and disseminate information upon request
- Ability to make sound judgments
- Ability to conduct presentations to large groups
Preferred Qualifications
- Bachelor's degree