About this role
Open Road has an opening for an IT Support Engineer in Colchester, United Kingdom, and the role is on-site. It is an Operations role, and the posting is filed under that category. You would work from the Colchester office, with the job based there day to day. The role is pitched at mid-level, so that is the experience band the employer has in mind. On pay, the listing states GBP 28,000 to 32,000 per year. No closing date is listed, so it is best not to wait too long before applying.
Your Career Hunter matched this listing against the employer's careers page on Nov 3, 2026.
Job Overview
Job description provided by Open Road.
Open Road, a charity supporting people affected by addiction, offending behaviour and disadvantage, is hiring an IT Support Engineer.
The role is based at its Head Office in Colchester, Essex, and pays £28,000 to £32,000 per year pro rata.
Hours are preferably 37.5 per week, although applications for 30 to 37.5 hours will be considered, and the closing date is 5 November 2026.
You will be the charity's main internal IT contact, working closely with its external managed IT provider.
The work covers day-to-day troubleshooting of hardware, software and connectivity issues for staff and volunteers.
You will manage laptops, computers, mobile phones and other digital equipment across the charity's services.
Responsibilities include administering Microsoft 365, Teams, Outlook, OneDrive and SharePoint, and coordinating suppliers, licensing and procurement.
The role supports cyber security, data protection and the Cyber Essentials Plus accreditation, and delivers IT inductions and training.
At least two years in an IT support or IT engineer role is required, with strong Windows, Microsoft 365, networking and security knowledge, plus a driving licence and access to a car.