About this role
A Desktop Support Specialist opening at Overwatch Group (OWG) in Los Angeles, United States, working on-site. The role sits in Operations, which shapes the kind of work involved. Day-to-day, you would be working out of the Los Angeles office. The posting asks for 2 Years of experience. Applications are open now, and the full description below explains how to put yours in. The commitment is full-time.
Your Career Hunter matched this listing against the employer's careers page on Nov 5, 2026.
Job Overview
Job description provided by Overwatch Group (OWG).
Overwatch Group (OWG) is hiring a Desktop Support Specialist for its managed IT services team in the Los Angeles area. The role covers bench repair, inventory management for partners, and onboarding and offboarding of users. The specialist will ensure equipment is set up, ready, delivered on time and kept updated in inventory. Skills in configuring, troubleshooting and deploying management tools on hardware are key, sometimes including on-site deliveries to partner sites. The hire will be a subject-matter expert in Windows, Apple OS, Microsoft Office and other applications, and will assist with general service-desk requests. Work includes deploying, implementing and supporting OWG's internal tools and IT support tasks, within a team of around 20 specialists and engineers. The first weeks focus on learning OWG's systems, ticketing processes and workflows, including shadowing senior engineers and mock phone training. Candidates should have 2+ years supporting Windows 10/11 and Office 2016 to Office 365, plus experience upgrading and repairing PCs and laptops, with Mac experience a plus. The role is office-based five days a week, with rotating on-call shifts every 8-10 weeks, and applications go by resume to the listed email.
Original posting: https://weareowg.com/careers/