Job Overview
Content writer role on DCWP's Communications & Marketing team, focused on helping eligible New Yorkers learn about and use the city's free resources and services.
Builds relationships with government agencies, industry and community stakeholders, and members of the public to source content for agency materials, including the website, educational tips for specific populations, 311 customer-support scripts, and e-newsletters.
Keeps DCWP's online public profile current and accurate, including its websites and cross-agency work such as the MyCity one-stop-shop portal.
Coordinates with subject-matter experts and stakeholders to draft responses to public inquiries.
Attends and records community events and public meetings to collect feedback and produce audience-tailored content.
Collaborates with other DCWP divisions so public-facing materials stay current and aligned with the agency's strategic goals.
Provides administrative support on special or ad-hoc projects as needed.
May be eligible for remote work up to 2 days per week under the Remote Work Pilot Program.
Civil service title: Community Coordinator (56058); application is by email with the job ID number and position name in the subject line.
Original company posting: https://cityjobs.nyc.gov/job/content-manager-690424-in-nyc-all-boros-jid-28074