About this role
A 1st Line IT Support Engineer opening at Trailblaze IT in Bournemouth, United Kingdom, working on-site. The work falls under Operations, so the day-to-day sits squarely in that field. The posting is for an office role in Bournemouth, with the team based there. The employer is looking for entry-level experience, which sets the bar for who should apply. If Bournemouth works for you, the full description below has the rest.
Your Career Hunter matched this listing against the employer's careers page on Nov 3, 2026.
Job Overview
Job description provided by Trailblaze IT.
Trailblaze IT is looking for a 1st Line IT Support Engineer to join its support team, based at its Bournemouth office.
The company provides ICT services to schools and businesses, from weekly site visits to full network and system installations.
You will deliver remote support and attend site visits in the local area, speaking with customers every day.
Support covers Windows 10, Mac OS and Chromebooks, plus iPads and Android tablets.
The role also handles common user and device issues involving networking and printing.
You will support Microsoft 365 and Google Workspace, along with VoIP phone systems.
Applicants need at least one year of experience in an IT support role and strong communication skills.
A full clean driving licence and your own car are essential, with mileage reimbursed, and the role is subject to an enhanced DBS check.
Desirable experience includes support ticket handling, MDM solutions, group policy, software and printer deployment, and working in the education sector.