Job Overview
Information Technology (IT) Manager for Manhattan Borough President Brad Hoylman-Sigal's office, reporting to the Chief of Staff and responsible for the computers, printers and telephone system at both office locations. Hands-on one-person shop providing help desk support to staff and monitoring network performance, including software, hardware, power and communications. Works with consultants, vendors and the city's Office of Technology and Innovation (OTI), the citywide IT agency, to keep the network secure. Troubleshoots network and desktop software problems, maintaining operating system and security updates such as McAfee and CrowdStrike. Coordinates with OTI on all internet, intranet and extranet activities; monitors, troubleshoots and upgrades the office internet connection and WiFi, including the separate network used for City Charter-mandated live streaming of meetings. Maintains inventory of IT desktop and network equipment, liaises with vendors on Cisco switches, documents network operations, monitors VoIP telephone connections, and supports MacBooks and iMacs with the OTI Apple Support Team. Minimum qualifications: a master's degree in computer science plus three years of progressively responsible IT experience (eighteen months managerial), or a bachelor's degree plus four years, or a high school diploma plus six years; LAN/WAN, Windows Server and Office 365 experience required. NYC residency is not required; apply by emailing a cover letter and resume in Word or PDF to resumes@manhattanbp.nyc.gov with "Information Technology Manager" in the subject line.
Original company posting: https://cityjobs.nyc.gov/job/information-technology-it-manager-in-manhattan-jid-44191