Job Overview
The Office of the Manhattan Borough President is hiring a Constituent Services Liaison. The Liaison serves as a front-line contact for residents, businesses, and community organizations, handling constituent inquiries and casework on issues including housing, immigration, public safety, and city services. Responsibilities include managing a caseload of constituent requests, liaising with city agencies to resolve problems, organizing community outreach events, maintaining case records, and representing the Borough President's office at community meetings. The ideal candidate has a baccalaureate degree and two or more years of experience in constituent services, community organizing, or a related public-facing role, with strong interpersonal skills, cultural competence, and fluency in Spanish or another community language preferred. Applicants should submit a resume and cover letter through the City of New York jobs portal; see the official posting for full details and deadlines.